The AxVault Store Guarantee

At AxVault our goal is that you are totally satisfied with your guitar.

If you’re not satisfied, neither are we. If for any reason you’re not completely satisfied with your guitar, simply return it in its original condition within 30 days of purchase (see exceptions below) and we’ll give you a full refund. It’s that simple.

Returned items must be in original, brand–new condition, showing no signs of wear or use such as belt–buckle or pick scratches, scuffs, dings or scrapes on the instrument or collateral materials. Items must also include all original packaging, manuals, warranties and accessories or your return may be subject to a return handling charge. Refunds are made for product value only, excluding shipping and handling charges. If you received Free Shipping on your order, the value of the uncharged shipping cost will be deducted from your

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